Terms of Service

1. About These Terms

These Terms of Service ("Terms") govern your use of the website redlightglobal.co.uk (the "Website"), operated by Redlight Global Ltd ("we", "us", "our"), a company registered in England & Wales (Company No. 16124773), with its registered office at Unit 1C3, 4 Raven Road, London E18 1HB, United Kingdom. By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. Who We Are

Redlight Global Ltd is a London-based commerce group. We operate e-commerce websites, sell across major online marketplaces, and provide wholesale, logistics and fulfilment services for the brands in our portfolio.

3. Informational Content — No Offer to Sell

Content on this Website, including any brand or product showcases, catalogues, images and descriptions, is provided for informational and portfolio purposes only. Nothing on this Website constitutes an offer to sell, and no order or contract is formed through the Website. All purchases, wholesale orders and service engagements are made exclusively under separate written agreements, quotations or contracts agreed directly between you and Redlight Global Ltd.

4. Services

Our services — including wholesale and trade supply, warehousing, logistics and fulfilment, customs and compliance support, and marketplace selling — are provided only under individually negotiated agreements. Any descriptions of services on the Website are a general overview and do not form part of any contract. Specific terms, pricing, timelines and responsibilities are set out in the applicable written agreement or quotation.

5. Use of the Website

You agree to use the Website only for lawful purposes. You must not: (a) use the Website in any way that breaches applicable law or regulation; (b) attempt to gain unauthorised access to the Website, its server or any connected database; (c) introduce viruses or other malicious material; or (d) copy, scrape or reproduce content from the Website for commercial purposes without our prior written consent.

6. Intellectual Property

Unless otherwise stated, all content on the Website — including text, graphics, logos, images and layout — is owned by or licensed to Redlight Global Ltd and is protected by applicable intellectual property laws. Brand names and trademarks displayed on the Website are the property of their respective owners. You may view and print content for your personal, non-commercial reference, but you may not otherwise reproduce or exploit it without our written permission.

7. Accuracy of Information

We take reasonable care to keep the Website accurate and up to date, but the content is provided "as is" and for general information only. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components, and we may change, suspend or withdraw any part of the Website at any time without notice.

8. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or inability to use, the Website or your reliance on its content. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under English law. Liability in connection with any services we provide is governed by the relevant written service agreement, not by these Terms.

9. Third-Party Links

The Website may contain links to third-party websites, including online marketplaces where our products are sold. These links are provided for convenience only; we have no control over, and accept no responsibility for, the content or practices of third-party sites.

10. Privacy

Our collection and use of personal information through the Website is described in our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. The version published on the Website at the time of your use applies. Please review this page periodically for changes.

12. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the use of the Website, are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

13. Contact Us

Redlight Global Ltd
Company No. 16124773 · VAT GB513851305
Unit 1C3, 4 Raven Road
London E18 1HB, United Kingdom
Email: info@redlightglobal.co.uk
Phone: +44 7462 106210

FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

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Orders & Returns

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