FAQ
Questions, answered.
The essentials on our brands, wholesale, marketplaces, shipping and customs. Can't find it? Just get in touch.
What do you sell?
We're a London-based commerce group behind backpack brands including Bange, Mark Ryden and Backper. We sell bags and accessories direct to consumers and to wholesale buyers.
Do you offer wholesale?
Yes. We supply trade and bulk buyers across our brands. Get in touch and we'll set you up with pricing and terms that fit your business.
Which marketplaces do you sell on?
We sell across Amazon, Etsy, Temu, Walmart and Shopify, managing listings, pricing and account performance so products stay visible and competitive.
Where do you ship?
Domestic and international. From our warehouses in the UK, China and via Cirro, we pick, pack and ship worldwide with full tracking from shelf to door.
Do you handle customs?
Yes. We manage import and export clearance, duties, tariff classification and documentation so shipments keep moving and stay fully compliant.
How do I become a wholesale partner?
Send us a message with your business details and what you're looking for. We'll reply with pricing, minimum order quantities and the next steps.
How quickly will you reply?
We reply to enquiries within two business days.
Are you a registered company?
Yes. Redlight Global Ltd is a UK-registered company (England & Wales), based in London.